Question: course/class/11850686/mod/8371/assessment/21053575/run 53 SITXCOM010 Knowledge Test 1 - Multiple Choice Ask a Question Exit Item 9 of 16 Which of the following is NOT an example

course/class/11850686/mod/8371/assessment/21053575/run 53 SITXCOM010 Knowledge Test 1 - Multiple Choice Ask a Question Exit Item 9 of 16 Which of the following is NOT an example of the basic elements of assertive behaviour that can be used in conflict resolution? Select all that apply O Speak factually and not emotionally Be considerate of others Do not make direct eye contact Focus on your main issue and resist being drawn into secondary matters
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