Question: COVID has changed consumer behaviour. Define, discuss and describe the change from cash to credit cards, panic buying the rise of online shopping in consumer

COVID has changed consumer behaviour.

Define, discuss and describe the

change from cash to credit cards,
panic buying
the rise of online shopping

in consumer behaviour that has occurred as a result of the pandemic. Then, discuss the specific ways in which retailers have innovated within their retailing approach/strategy in order to meet these changing consumer needs.

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