CPPREP$4101$ Appraise property for sale or lease $-$ VIC $2023/01$

$(2)$ Ask a Question

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Item $15$ of $22$

You have received the following feedback from a client after presenting an appraisal report:

"The agent arrived late to our appointment and seemed to be in a hurry to leave, this didn't allow sufficient time for us to ask questions. Throughout the presentation there was no eye contact and I felt the agent wasn't trustworthy and just not interested. It seemed as though the agent viewed our home as an avenue to make money."

a$)$ Identify three $(3)$ issues with your presentation according to the feedback.

b$)$ Identify two $(2)$ techniques you would use to improve these issues for future presentations?

c$)$ Your Agency Principal has asked you to respond to this client. What method of communication would you use to reach out, and why?