Create a current state map for the mailroom operation for categories 1-3 (page 6). Start your value stream map with delivery of the mail to ING. Additional information: Assume 1000 pieces of mail for your inventory calculations Receiving and transporting the mail to the mailrooms take 5 min each Creating the calculator tapes takes 5 minutes, in 20% of the cases the totals of the two tapes are different Manual verification takes 1 minute, totals are rarely wrong. Use a weighted average for the processing time of CIFing You do not have to calculate total lead time and processing time since some of the processes are performed at the same time, but you need to show the timeline. Show how you calculated your times Identify at least 2 improvement opportunities Image you would present your value stream map to your boss. Pencil is ok, sloppy is not !!! Spell-check your work