Break down the scope identified from the SIPOC Diagram and choose potential causal steps that might cause the identified problem other info: the lead time of serving the hot coffee at coffee shop more than 15 minutes. The staffing model of the shop has one cashier, one barista and a guard. The number of staff, equipment and raw materials has been found sufficient. Based on initial data analysis, the volume of customers has been stable

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SIPOC DIAGRAM

Supplier	Input	Process	Output	Customers
Customers who give the order	Raw materials to make coffee	Taking order	Coffee	Who orders coffee
Raw Material Supplier	Equipment to make coffee	Process involved from taking the order to preparing the coffee	Serving the coffee
FeVer Beverages	Order Details	Anyone who pay for the coffee
What is used to make coffee
Any other source which ensures the service is to be done	Any other material which is used to serve coffee	Serving the Coffee
		Any other process involved from taking the order to serving the coffee

Transcribed Image Text:

Coffee Shop Weekly Average Lead Time (mins) Months Week May Мay Lead Time (minutes) 1 13.45 2 15.21 May 16.78 May 4 13.25 June 14.37 June 6. 15.84 June 7 16.79 June 8 18.02 July July July July 9 16.65 10 17.85 11 18.69 12 18.32 Coffee Shop Weekly Average Lead Time (mins) Months Week May Мay Lead Time (minutes) 1 13.45 2 15.21 May 16.78 May 4 13.25 June 14.37 June 6. 15.84 June 7 16.79 June 8 18.02 July July July July 9 16.65 10 17.85 11 18.69 12 18.32

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Answer One of my favorite continuous improvement tools is called a SIPOC diagram A SIPOC diagram is used by a team to identify all relevant elements o... View the full answer