Question: Create a process flow diagram with the information below. ShangriLab is a clinical laboratory performing tests in the following categories: Hematology Urinalysis Gynecological Testing Andrology
Create a process flow diagram with the information below.
ShangriLab is a clinical laboratory performing tests in the following categories:
Hematology
Urinalysis
Gynecological Testing
Andrology
The samples for Categories and are taken onsite, samples for Category are delivered by the customer, and samples for Category are submitted by medical providers. All requests for tests in Categories and include a test in Category Once a customer arrives at the lab facilities, two administrative assistants are available at the reception desk to enter the insurance information and the type of test in the system. The time it takes an administrative assistant to process a customer is minutes. If the test belongs to Category the customer proceeds to the dropoff window to deliver the sample and then waits to be called to give the blood sample for the hematology test. The processing time for a customer at the dropoff window is four minutes. The dropoff window can accommodate only one customer at a time. Records show that the rate of dropoff samples for urinalysis is four customershour Customers requiring andrology tests head to the andrology area first and then wait to be called to give the blood sample for the hematology test. It takes minutes to process a customer in this area, and two rooms are available for sample collection. Records show that the rate of customers requiring an andrology test is two per hour. For hematology tests, customers wait until one of the four phlebotomists is available to take the blood sample. The time it takes a phlebotomist to collect a blood sample is minutes. Records show that the rate at which customers arrive for hematology tests is six per hour not including the customers from urinalysis and andrology Samples for gynecological tests are delivered directly to the lab technician, who can process one test every minutes. The samples are delivered in bulk at am every day. Current records show that eight samples are received every day.
A personal drawing on how it would look on a process flow diagram.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
