Create a roleplay based on the following information: First Class Events owes Gold Catering $600 from invoice number 7268 issued 12/03/2023. Role-Play 1

You will play the role of the Bookkeeper for Gold Catering, following the Organisational Procedures supplied and using the information provided in Task 1 of this Assessment. It is the 3 June 2023.

You will be contacting the manager of First Class Events, to discuss their debts and negotiate payment. Terms to be $100 per month for six months.

In reference to the information provided and the financial reports developed in Assessment Task 1, you are required to discuss the following with the manager:

• Introduce yourself and your role and responsibilities in this conversation
• Identify and confirm the identity of the person to whom you are talking
• Identify the date and amount of the invoice that remains unpaid
• Identify debt collection procedures of Gold Catering
  • The manager of First Class Events must ask you if it is an option for them to enter into a long term payment plan. Follow organisational guidelines when providing your response to this question.
    • Negotiate with the manager payment date and method
• Answer any questions from the manager with reference to work role responsibility, financial reporting and organisational procedures
  • Confirm that the manager and yourself are clear on the decisions made to make the payment
• Confirm with the manager that the payment plan still has to be approved.
• Negotiate follow up dates and actions to confirm debts have been cleared as negotiated, and if not, consequences for non-payment and further action to be taken.
• Thank the manager for their attention to the issues as discussed

End the conversation but keep the communication line open