Question: Create a service design within an operations management environment using real-world research to support your work. Your task is to design a mobile banking app

Create a service design within an operations management environment using real-world research to support your work. Your task is to design a mobile banking app that is user-friendly, efficient, and secure. The app should allow users to perform various banking tasks, such as checking account balances, transferring funds, and paying bills. It is important to incorporate the service design steps above.
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