Create a UML Sequence Diagram (Visio, or equivalent for... The car rental sector is experiencing a swift evolution due to changing customer expectations, technological advancements, and heightened competition from established companies as well as new mobility service providers like ridesharing and car-sharing platforms. Despite our car rental companys solid foundation and strong brand recognition, we are encountering several interconnected challenges that are hindering our growth, profitability, and customer loyalty. A significant challenge facing the company is its dependence on outdated legacy systems for managing reservations, fleet operations, and customer service. These systems operate in isolation, leading to inefficient workflows, delays in updating vehicle availability, and complications in handling high-demand periods. Consequently, customers frequently experience long waiting times at rental counters, inconsistent pricing, and a lack of clarity regarding vehicle availability. Such inefficiencies result in customer dissatisfaction and a rise in booking cancellations, especially among tech-savvy customers who demand smooth, mobile-oriented experiences. Additionally, the company lacks real-time visibility in fleet operations. Without a sophisticated fleet tracking and maintenance system, vehicles are often underused, misplaced, or suffer from extended downtimes due to delays in servicing. This situation results in lost revenue and higher operational expenses. The lack of advanced analytics also limits our ability to accurately predict demand, optimize vehicle allocation, and deploy dynamic pricing strategies that respond to current market conditions. Simultaneously, the competitive environment has become more challenging. New entrants utilizing advanced technology and data-driven insights are offering enhanced customer experience, more adaptable rental options, and loyalty programs that resonate with a younger, more mobile audience. Our company risks becoming less relevant in the market if we do not adjust to these evolving trends. Furthermore, increasing environmental regulations and demand for sustainability are prompting rental companies to explore fleet electrification and greener practices. Unfortunately, our organization currently lacks the necessary infrastructure and strategy to transition to a more sustainable model, which could jeopardize our long-term viability and brand image. To stay competitive and prepare for the future, the company needs to address these structural and technological deficiencies by investing in integrated digital platforms, enhancing fleet intelligence, improving customer experience, and aligning operations with the latest trends in mobility and sustainability. System Scope Statement: 1. Purpose The Car Rental Management System aims to simplify and automate all aspects of a car rental companys operation. It encompasses vehicle inventory management, customers