Question: Create and defend a diagram or flowchart detailing the service delivery process at Whole Foods Market Inc. The chart should clearly identify each contact point

Create and defend a diagram or flowchart detailing the service delivery process at Whole Foods Market Inc. The chart should clearly identify each contact point (e.g. frontline employee, supervisor, delivery, etc.) before, during, and after the purchase. Your defense of the diagram should detail the role of each contact and assess why each role is critical to the entire service delivery process.

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