create project scope for ABC is the leading widget manufacturer in the lower Tri-State area. Their key markets are mechanical and heavy equipment industries across the world. They operate more than one location making similar parts, but this is the only location in scope currently. They are committed to engaging with Fastenal in a Total Cost of Ownership Analysis (TCOA) because they have heard that Fastenal is a leader in providing solutions to help customers achieve industry best practices. As with all companies, they are looking for cost savings opportunities due to the recent labor shortages and the "need to do more with less" and want to see what Fastenal can propose. They would like to repurpose the employees in scope to more value-added positions they cannot fill. A statement was made that they feel they are spending too much time moving product around and "there has to be a better way". They have allotted half a day and will be starting the day with lunch, allowing time for a kickoff meeting and department interviews to follow. They also have mentioned that pictures will be allowed in the plant, but only of inventory storage/staging areas, not to include production or