Create some performance objectives

Youre a manager at the Canada Widgets Corporation. Your organization produces the highest quality widgets in Canada and delivers them to organizations across the country.

As a manager, you oversee one of your smaller Ontario-based facilities, which includes managing the:

• Assembly line workers who create the widgets
• Delivery personnel who get the widgets to where they need to be
• Customer service representatives who field client questions and complaints

As part of the organizations new talent management strategy, your director has asked you to develop performance objectives that will provide the basis for each employees performance review.

Specifically, you need to develop one performance objective for:

• Assembly line-workers that is related to widget production
• Delivery personnel that is related to widget delivery
• Customer service representatives that is related to client management

You have a lot of flexibilityyou can set the expectations and standards as you see fit, but each performance objective needs to include standards related to:

• Quantity
• Quality
• Timeliness

Because these employees have no control over costs, you dont need to include this element.

Once youve developed your performance objectives, post them here.