create two references from 2019-2024 based on the following The method and research design are discussed in Chapter 3 of this dissertation, in that all the components logically flow from the research questions and the theoretical framework. The study will describe in this respect the qualitative approach to data collection and analysis, arguing why a mixed-method approach has so far been necessary with regard to the complex nature of impacts for EHRs. This design describes the nature of strategies and procedures that will be used in collecting data through survey and interview techniques, amongst others, supported by literature justifying such methods as appropriate for the study. The current study has tried to fill the lacuna existing in the literature by providing comprehensive insight into the way implementation of EHR is affecting productivity regarding workflow and job satisfaction in health care providers at urban hospitals. This dissertation aims to adopt a methodology that will provide viable insight that could inform future EHR implementation, hence improvement of healthcare delivery through embedding research within established theories using sound methodological approaches. Succeeding sections will provide more detail on the methodology adopted and the research design to create coherence and support the approach towards answering