Question: Creating value for your customers is key to gaining a competitive advantage over your competitors in the industry. How can a firm create this value

Creating value for your customers is key to gaining a competitive advantage over your competitors in the industry. How can a firm create this value for its customers?

Question

16

Select one:

.

Differentiate the product.

.

Implement B

-

BBEE.

.

Improve the firm's public image.

.

Increase marketing spend.

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