Question: Creativity and innovation in process improvement are recognized as core competencies. What should be linked to these? (Chapter 10) 1. Design process and process development

Creativity and innovation in process improvement are recognized as core competencies. What should be linked to these? (Chapter 10) 1. Design process and process development tools. 2. New product development and design and new projects. 3. Training and development of people. 4. Annual performance reviews and personal development plans. 5. Implementation processes of new systems.

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