Question: Creativity was needed to improve efficiency without raising costs at WestJet. Over the last few years, the company has implemented winglets and a bring -

Creativity was needed to improve efficiency without raising costs at WestJet. Over the last few years, the company has implemented winglets and a bring-your-own-device policy across their fleet. What do these successful changes exemplify?
a.
assembly networking
b.
corporate synergy
c.
organizational innovation
d.
reverse engineering

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