Critical Thinking Assignment Option #1 (80 points):

Successful Practices for Workplace Communication Plan

Based on the weekly required readings, imagine a scenario within a team where poor communication, such as misunderstandings, inactive listening, playing The Blame Game, using intimidation tactics, etc. are prevalent. Also within this team, basic oral and written communication skills are sorely lacking. Team members often mispronounce key terms and jargon, use flawed grammar, and often write using acronyms and misspellings more suitable to text messaging than a professional workplace. All these indicators point to team members not being able to effectively write suitable memos or properly interact with customers.

To correct this situation, develop a plan in the form of a paper with at least three action items to move the team from poor communication to effective oral and written communication.

Research proven communication methods through four scholarly journal articles. Conclude the plan with justification as to why the three action items are your preferred choices.

Your well-written plan must adhere to the following parameters:

• Be supported by six references, with at least four scholarly references. Remember, you must support your thinking and prior knowledge with references; all facts must be supported; in-text references used throughout the assignment must be included in a reference list.
• Review the grading rubric, which can be found in the Module 2 folder.
• Be formatted according to the CSU-Global Guide to Writing & APA.