Critically analyse the nandos case study and identify and discuss three ways in which nandos strategic soucing processes have esta

QUESTION 1 [3 MARKS] Differentiate (in your own words) between internal and Critically analyse the Nando's case study and identify and external supply chain integration discuss three ways in which Nando's [1]. Then, discuss how internal and external supply chain strategic sourcing processes have established a integration can lead to improved sustainable competitive advantage for them competitive performance for Nando's [4]. Marks will only be awarded for the application of in the fast-food industry in South Africa. Use theory from the prescribed book to substantiate theory to Nando's. your argument. QUESTION 2 [6 MARKS] Discuss how cost and pricing tactors influence Nando's supplier selection process [2]. In your discussion, you should address the role of benchmarking [1] and the total cost of ownership (TCO) methods [1] in building a competitive strategy. Then, propose practical suggestions for Nando's on how they could employ benchmarking and TCO methods to manage cost and price as part of their supplier selection process. [2]. QUESTION 3 [5 MARKS] Peri-Peri Power: Unpacking Nando's South Africa's recipe for achieving a competitive advantage Nando's is a South African restaurant chain that specialises in chicken dishes. The company was founded in 1987 in Johannesburg, South Africa, and has since expanded to over 1000 locations in 35 countries. Nando's South Africa has a reputation for its delicious, high-quality chicken, and its strategic sourcing and supply chain practices are critical to its success. Over the years, Nando's has developed a well-established brand and franchise model, allowing them to expand rapidly while maintaining consistency in its brand and product offerings. The secrot ingredient? Nando's strategic sourcing processes For Nando's, the chicken it serves is the primary product it sources. The company has implemented several strategies to ensure that it can consistently provide its customers with delicious, high-quality chicken. One of the critical components of Nando's strategic sourcing approach is its emphasis on quality control. The company has developed a rigorous quality control process that includes regular inspections of its suppliers' farms and processing facilities to ensure its final product meets their strict quality standards. Additionally, Nando's requires its suppliers to adhere to strict animal welfare guidelines, ensuring its chicken is ethically and sustainably sourced. Furthermore, the company aimed to reduce its environmental impact by implementing a restaurant recycling program and using eco-friendly packaging. Nando's commitment to sustainability in its supply chain supports the environment and aligns with its customers' values, leading to increased customer loyalty and improved brand reputation. Strategic operations One of the key reasons for their success is their unique supply chain operations. Different functions within Nando's, such as procurement, logistics, quality control, and marketing, work together to ensure a smooth supply chain operation. For instance, the procurement team works closely with suppliers to source high-quality ingredients that meet Nando's quality standards. The logistics team coordinates transportation and delivery to ensure the ingredients reach the restaurants on time. Nando also actively promotes a culture of continuous improvement, which requires integration across different functions. This involves setting performance metrics and targets, sharing best practices and lessons leamed, and encouraging innovation and collaboration. By fostering integration and communication across functions, Nando's can improve supply chain efficiency, reduce costs, and enhance customer satisfaction. Another area where integration has become increasingly important is part of their product sourcing. Nando's sources its ingredients from a global supply chain, which requires integration in various areas. For instance, the company sources its chicken from suppliers in different countries, requiring higher levels of coordination and communication with key suppliers to ensure a steady supply of high-quality chicken. Additionally, efficient transportation is necessary for the ingredients to reach the restaurants on time. Nando's highly emphasises food safety and quality, requiring integration with independent testing and certification agencies. Menu development requires integration with suppliers of new and innovative ingredients and market research firms to identify new trends and opportunities. Lastly, Nando's uses a computerised system to track real-time inventory levels across the supply chain. This lets Nando's quickly identify when to order more ingredients to avoid overstocking. This ensures that the company's ingredients are delivered fresh and on time. Cost and pricing are critical considerations that form part of Nando's strategic operations. The company utilises various methods to analyse the costs of goods and services, including benchmarking and total cost of ownership analysis. The company negotiates with suppliers to obtain the best pricing and terms while also considering the supplier's reputation and ability to deliver. Effective cost and pricing strategies enable Nando's South Africa to optimise its supply chain and improve its profitability. By tracking supplier performance, Nando's continuously identifies areas for improvement and works collaboratively with its suppliers to achieve better outcomes. Strong supplier performance ultimately helps Nando's maintain consistent product quality, reduce costs, and drive innovation, all of which are essential to its success in the highly competitive fast-food restaurant industry. In conclusion, Nando's South Africa emphasis on quality control, ethical sourcing, and cost savings has helped it maintain consistent product quality, reduce costs, and drive innovation. In addition, Nando's strong relationships with suppliers, real-time inventory tracking, and delivery system have optimised its operations, allowing it to respond quickly to changes in customer demand. Ultimately, Nando's success in the highly competitive fast-food restaurant industry can be attributed to its strategic sourcing and supply chain practices, which have given it a recipe for competitive advantage. Sources: Fooddigital. 2020. From Street Food to High Street. Report. [online] Available from: https://fooddiaital.com/company-reportsandos Vectorlog. 2018. Going beyond to bring more to the Nando's table. [online] Available from: https://fooddiaital.com/company-reportsandos Supply chain Digital. Nando's. [online] Available from: hittss/lifooddigital.com/companyreportsinandos