Question: Critically evaluate how ShopSmart leveraged social and technical innovations as adaptive extensions during the pandemic. In your critical explanation, include the following. 1 . A

Critically evaluate how ShopSmart leveraged social and technical innovations as adaptive extensions during the pandemic. In your critical explanation, include the following.

1 .

A discussion of the importance of aligning such innovations with organisational goals and culture in your answer.

2 .

Outline the examples from the case study to substantiate your answer

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