Question: Critically examine the 'experience certainty' strategy proposed at TCS. What are the implications of this strategy for customer selection, contract pricing, human resources, global delivery


Critically examine the 'experience certainty' strategy proposed at TCS. What are the implications of this strategy for customer selection, contract pricing, human resources, global delivery footprint, and R&D? Analysis : poter 5 analysis. CASE: TCS selling certainity
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