Question: CRM can be defined as a long-term through business strategy whose goal is to a) customer, manage data, retain customers. b) customer-focused, increase revenue, customer

CRM can be defined as a long-term through business strategy whose goal is to a) customer, manage data, retain customers. b) customer-focused, increase revenue, customer value. c) customer-centric, analyze customer interaction, increase sales. d) customer-centric, maximize profitability, customer loyalty
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