Question: CRM Customer Touching Applications or Systems focus on WHAT? Enabling the employees to service or serve the customer Facilitate enterprise and external partner collaboration Enable

CRM Customer Touching Applications or Systems focus on WHAT?
Enabling the employees to service or serve the customer
Facilitate enterprise and external partner collaboration
Enable third (3rd) party partners to interact with the business
Allow the customer to be self-service and interact with the business all by themselves
CRM Customer Touching Applications or Systems focus on WHAT? Enabling the

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