CRS MODULE $102$ Instructions

Based on the strategies we have discussed in modules $1,2,3$ and $4,$ create a case study of how you will take steps in your respective current$/$future jobs to build client$/$customer relations.

All strategies must be based on a case study that you create of an actual$/$hypothetical situation with a client$/$customer and showcase how each step will be taken to strengthen the relationship.

Give relevant examples and describe any specific phrases you will be using.