Question: CSs and KPIs are the two core metrics used within a business to track progress or success. What is the relationship between CSs and KPIs?
CSs and KPIs are the two core metrics used within a business to track progress or success. What is the relationship between CSs and KPIs?
CSFs are business strategy elements, where KPIs measure the progress of the CSFs
CSFs build the business environment, where KPIs explain how to build the CSFs
KPis are used first, where CSs are applied after."
KPis promote employees on their performance, where CSs demote employees based on their performance level."
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