Cuestion 1 SHEENA Sheena had worked for the same Fortune 500 Company for most 15 years. Although the company balgee through some ough times, itings were starting to turn around. Customer cedes were up. and quality anul procactivaty haul imperved dramaally from what they had been inly a few years earlier char company wide quality improvement program. So, it comes as a real stack Shema and about 400 of her co-workers when they were suddenly terminated following the new CEO's decision to downsize the company After reevering from the initial stack Sheet tried to final entryment ce where Despite her det aller cight months of searching she is no cliser le finding a job than the day she started. Hur funds were ling depleted and she was getting mee discouraged. There is a bright spot though she was able to bring in a little money by mowing lows for her neighbors. She got involved quite by chance when she heard ce neighbox remark that now that his children were their ow, nobody was around to cut the grass. Almost jokingly. She asked him how much he'd be willing to pay. Soc Sheet was wing the wel live neighbors Other teigibors antal ler to work on their laut, but she didn't feel tue she could spare any mee time from her jo However, as the rejection letters began to pile up. Sheena knew she had to make an important diensten in her life. On a rainy Tuesday morning, she chided to go into lines fe herself taking Gee of eighschool in She was relieved to give up the stresa sjeds hunting, and she was excited out the prospects of being her erwn bow. But she was ableful or being completely ca her own. Nevertheless, Sheen was determined to make a profit. At first, business was a little slow, but once people realised Sheen was available, many asked her to take care of their lates Some people were simply glad totum - the work over to her, others switched from professional luence services. By the end of her first year in business. Sheena knee slecen a living this way. She ibo perfeme other services uch as feriting laws, wealing and timing surutery. Business became w good that Sleerlinale part-time workers to ter and even then, she believed she could expand further if she wanted to 1. Explain three (3) ways Shema's culmers are most likely to judge the quality of her lawn ce service! 2. Slana is the personager of her business. Among latesponsibilities are forecasting, inventlocy management, scheduling quality assurance and maintenance. al What kind of things would likely require forecast! marks) b) What inventory items does Sheena probably lower Name on inveniey decision she has to make periodically Wie scheduling mo she do? What things right occur to disrupt schedules and case Share to reschedule! d) Name and explain two (21of the approaches Sheen used in her business (10meksi 3. Describe three (31 functions that can affect Sheera's competitiveness marks) u SHEENA Sheena had worked for the same Fortune 500 Company for most 15 years. Although the company had gone through some tough times, things were starting to turn around. Customer orders were up, and quality and productivity had improved dramatically from what they had been only a few years earlier due companywide quality improvement program. So, it comes as a real shock to Sheena and about 400 of her co-workers when they were suddenly terminated following the new CEO's decision to downsize the company. After recovering from the initial shock, Sheena tried to find employment elsewhere. Despite her efforts, after eight months of searching she was no closer to finding a job than the day she started. Her funds were being depleted and she was getting more discouraged. There was one bright spot, though: She was able to bring in a little money by mowing lawns for her neighbors. She got involved quite by chance when she heard one neighbor remark that now that his children were on their own, nobody was around to cut the grass. Almost jokingly, Sheena asked him how much he'd be willing to pay. Soon Sheena was mowing the lawns of five neighbors. Other neighbors wanted her to work on their lawns, but she didn't feel that she could spare any more time from her job search