Question: Current Attempt in Progress Africell operates several call centers for customer service. Charles implements a digital dashboard that will display the following: number of rings

Current Attempt in Progress
Africell operates several call centers for customer service. Charles implements a digital dashboard that will display the following:
number of rings to answer, number of minutes on hold, and the number of dropped calls. What kind of internal control has Charles
implemented for Africell?
Physical
IT general
Continuous monitoring
Manual
Attempts: 0 of 1 used
Current Attempt in Progress Africell operates several call centers for customer

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