Customer 1 makes purchases in years 1, 2, and 3 at the rates 1.8, 2.5, and 3
Question:
Customer 1 makes purchases in years 1, 2, and 3 at the rates 1.8, 2.5, and 3 times a year, respectively. They also purchase an average of $90, $95, and $100 per purchase, respectively. According the the chart as it is currently completed, what is the CLV of Customer 1 in Year 3?
Customer 2 purchases more often, but the average amount spent per purchase is the same as Customer 1. Without including the dollar sign ($), change the Avg Order Size (in row 9) to reflect an average purchase amount of 95, 105, and 120 in years 1, 2, and 3 respectively. What is the CLV of this customer?
Customer 3 purchases the same amounts as Customer 1 but purchases more frequently than both customers. Without including the dollar sign ($), change the Avg Order Size (in row 9) to reflect an average purchase amount of 90, 95, and 100 in years 1, 2, and 3 respectively. Then change the Orders Per Year (in row 8) to reflect 2, 3, and 4 times in years 1, 2, and 3 respectively. What is the CLV of this customer?
In one or two sentences, describe which customer you as the brand manager would spend money to cultivate as a customer advocate?
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill