Question: Customer inquiry resolution time is a _ _ _ _ _ _ _ _ _ _ because _ _ _ _ _ _ _ _

Customer inquiry resolution time is a __________ because _________.
Balanced supply chain metric; the customer is the only one that adds money to the supply chain
Company supply chain metric; it focuses on the companys piece of the supply chain
Balanced supply chain metric; the whole supply chain affects it
Part of the perfect order; it is a key to the customer experience

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