Question: Customer Management CRM External Environment WINBACK TARGETING Customer Experience onemos COST-TO-SEALED DISSATISATION CONVERSION Efficiency Customer Management Activity VALLE DEVELOPMENT WELCOMING GETTING TO KNOW Analysis &t

Customer Management CRM External Environment

Customer Management CRM External Environment WINBACK TARGETING Customer Experience onemos COST-TO-SEALED DISSATISATION CONVERSION Efficiency Customer Management Activity VALLE DEVELOPMENT WELCOMING GETTING TO KNOW Analysis &t Planning Customer Proposition Customer Management Activity quisition Measurement KETENTION ACTIVITY DELING THE BASICS wonensuad People & Organisation Infrastructure CUSTOMER INORMATION ONOLOGY SOM MOCESS MANAGEMENT

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