Question: customer perceives value and creating and delivering that value to them. Sue Hi Kayla Davenport, I ' m Sue, the data analyst manager. CRM involves

customer perceives value and creating and delivering that value to them.
Sue
Hi Kayla Davenport, I'm Sue, the data analyst manager. CRM involves looking at a lot of data, so my team and I will support you in the process.
Sue
Looking at the process, what steps rely on data?
Materials on the right have been updated
Step 3: Gather Specific Customer Information
All of the steps
Step 4: Store and Analyze Information
Steps 3 and 4
customer perceives value and creating and delivering that value to them.

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