Customer relationship management refers to $\_\_\_\_\_\_\_$

Group of answer choices

the view that organizations should satisfy the needs of consumers in a way that provides for society's well$-$being.

the links an organization has to its individual customers, employees, suppliers, and other partners for their mutual long$-$term benefit.

the cluster of benefits that an organization promises customers to satisfy their needs.

the idea that an organization should $(1)$ strive to satisfy the needs of consumers $(2)$ while also trying to achieve the organization's goals.

the process of identifying prospective buyers, understanding them intimately, and developing favorable long$-$term perceptions of the organization and its offerings so buyers will choose them in the marketplace.