Question: Customer - relationship management Systems ( CRMS ) are used to manage the three phases of customer - relationship management: acquisition, retention, and enhancement. Which

Customer-relationship management Systems (CRMS) are used to manage the three phases of customer-relationship management: acquisition, retention, and enhancement. Which of the following is a correct match of description to the phase?
Enhancement - marketing automation
Acquisition - churn reduction.
Retention - loyalty cards.
All of the above correctly match description to phase.
 Customer-relationship management Systems (CRMS) are used to manage the three phases

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