Question: Customer satisfaction refers to _ _ _ _ _ _ _ _ . Group of answer choices a person's feelings of pleasure or disappointment that

Customer satisfaction refers to ________.
Group of answer choices
a person's feelings of pleasure or disappointment that result from comparing a product or service's perceived performance to expectations.
the difference between the prospective customer's evaluation of all the benefits and costs of an offering
the whole cluster of benefits the company promises to deliver to the customer
none of the above

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