Customer service modules in CRM systems provide information and tools to increase efficiency of call centers, help desks, and customer support in all of the following ways except Question 1 Select one a achieve greater productivity b improved access to accurate customer information c reduced transaction time d higher quality of service e multiple transfers to various departments

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Question: Customer service modules in CRM systems provide information and tools to increase efficiency of call centers, help desks, and customer support in all of the

Customer service modules in CRM systems provide information and tools to increase efficiency of call centers, help desks, and customer support in all of the following ways except:

Question

1

Select one:

.

achieve greater productivity

.

improved access to accurate customer information

.

reduced transaction time

.

higher quality of service

.

multiple transfers to various departments

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