Customer Value is generally defined as:

Question $3$

Select one:

a$.$

the features of a product

b$.$

the intangible psychological and emotional benefits that can be derived from brands or great service.

c$.$

the sharing of information, pictures, and videos with friends

d$.$

what occurs when a product provides tangible monetary savings at the time of purchase

e$.$

the difference between what a customer pays for a product or service and the bundle of benefits she receives.