Question: Customer value is important to direct marketers because knowing it reveals how much time and resources a marketer can invest in a customer and realize
Customer value is important to direct marketers because knowing it reveals how much time and resources a marketer can
invest in a customer and realize a satisfactory profit. One measure used to determine customer value is
Loyalty Index LI
Customer Perceived Value CPV
Lifetime Value LTV
Customer Relationship Index CRI
Quick Ratio
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