Question: Customer Waiting Experience: Question 3 : Explore strategies beyond reducing wait time that businesses can implement to enhance customer experience while they wait. Provide specific

Customer Waiting Experience:

Question

3

: Explore strategies beyond reducing wait time that businesses can implement to enhance customer experience while they wait. Provide specific examples.

Car Wash Analysis:

Question

4

: Analyze the car wash scenario where cars arrive at a rate of

10

per hour, and the service time is fixed at

5

minutes.

Calculate the probability that an arriving car will find the car wash empty.Determine how many cars, on average, are waiting for service.Compute the total time cars spend in the system, from arrival to departure.

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