customerID gender SeniorCitizen Partner Dependents tenure PhoneService MultipleLines InternetService OnlineSecurity OnlineBackup DeviceProtection TechSupport StreamingTV StreamingMovies Contract PaperlessBilling PaymentMethod MonthlyCharges TotalCharges Churn 7590-VHVEG Female 0 Yes No 1 No No phone service DSL No Yes No No No No Month-to-month Yes Electronic check 29.85 29.85 No 5575-GNVDE Male 0 No No 34 Yes No DSL Yes No Yes No No No One year No Mailed check 56.95 1889.5 No 3668-QPYBK Male 0 No No 2 Yes No DSL Yes Yes No No No No Month-to-month Yes Mailed check 53.85 108.15 Yes 7795-CFOCW Male 0 No No 45 No No phone service DSL Yes No Yes Yes No No One year No Bank transfer (automatic) 42.3 1840.75 No 9237-HQITU Female 0 No No 2 Yes No Fiber optic No No No No No No Month-to-month Yes Electronic check 70.7 151.65 Yes 9305-CDSKC Female 0 No No 8 Yes Yes Fiber optic No No Yes No Yes Yes Month-to-month Yes Electronic check 99.65 820.5 Yes 1452-KIOVK Male 0 No Yes 22 Yes Yes Fiber optic No Yes No No Yes No Month-to-month Yes Credit card (automatic) 89.1 1949.4 No 6713-OKOMC Female 0 No No 10 No No phone service DSL Yes No No No No No Month-to-month No Mailed check 29.75 301.9 No 7892-POOKP Female 0 Yes No 28 Yes Yes Fiber optic No No Yes Yes Yes Yes Month-to-month Yes Electronic check 104.8 3046.05 Yes 3. Prepare data for analysis using cleaning and visualization techniques 4. Create predictive model by selecting an appropriate statistical/quantitative approach