Question: Customers arrive at a ticket office window with a single clerk according to Poisson process with a mean interarrival time of 2 0 seconds. The

Customers arrive at a ticket office window with a single clerk according to Poisson process with a mean interarrival time of 20 seconds. The office has a single clerk whose service times are i.i.d. exponential with a rate D 4 per minute. The service discipline is FIFO (we have an M/M/1 queueing system)

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