Customers arrive at the ATM at the rate of 10 customers per hour and spend 2 minutes, on average, on all the transactions. This system is modeled by the Bernoulli single-server queuing process with 10-second frames. Write the transition probability matrix for the number of customers at the ATM at the end of cach frame.

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To calculate the average time a unit spends in the system you can use Littles Law f... View the full answer