Question: Customers experiencing technical difficulty with their Internet cable service may call an 800 number for technical support. It takes the technician between 30 seconds and

Customers experiencing technical difficulty with their Internet cable service may call an 800 number for technical support. It takes the technician between 30 seconds and 12 minutes to resolve the problem. The distribution of this support time follows the uniform distribution. a. What are the values for a and b in minutes?

b-1. What is the mean time to resolve the problem?

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