Question: customers - > measurement - > You are starving. It is time to make the trek to the grocery story and buy food for tonight's
customers
measurement
You are starving. It is time to make the trek to the grocery story and buy food for tonight's
meal. Below, illustrate the process flow for doing just that from creating a list at home to
returning home. You must include at least six steps.
For each process step in row list all the following: suppliers in row inputs in row
outputs in row row customers in row and ways to measure success in row
pts
Use the cells of Excel to imply process steps in row : label each cell with the name of the
process step and keep a blank column between each step. insert draw an arrow between
steps to imply the direction of flow.
Part A
The following data points were recorded
The specification states that the maximum allowed is and the minimum is
Calculate Cp and Cpk using excel formulas typing in literal answers is not sufficient
Cp: Cpk:
Part B
The bus schedule advertises the trip from the beach to the Sawgrass Mall as minutes.
To help people plan, they say this trip will take of the advertized duration.
Currently, the average time is minutes with a standard deviation of minutes.
The city requires a process capability ratio of at least to be deemed "capable."
Is the process capable? Is an adjustment needed?
Calculate and interpret the following:
Cp: Cpk:
Is the process capable yesno
Why?
Is there an adjustment needed yesno
Why?
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