Cutting Edge Individual Case Assignment, QNT 5160, Fall 2015 Semester File No. 2 (Monthly Data for 2014 and 2015) Year 2014 2014 2014 2014 2014 2014 2014 2014 2014 Month Jan Feb Mar Apr May Jun Jul Aug Sep Actual Call Volume 24,015 25,203 23,589 27,454 28,120 28,321 29,021 26,954 26,456 2014 2014 2014 2015 2015 2015 2015 2015 2015 Oct Nov Dec Jan Feb Mar Apr May Jun 27,120 26,954 27,321 26,456 27,450 31,435 33,124 32,432 31,901 Employee Head Count 62,120 62,152 62,138 68,343 68,120 67,987 67,956 65,342 65,380 65,432 65,423 65,650 65,620 65,610 75,231 75,201 74,978 75,012 QNT 5160, Fall 2015 Semester Notes Centex corporation acquired 4/1/2014 Dental insurance plan changed effective 7/1/2014 Printer division sold to Arconet Corporation 8/1/2014 Major tax law changes signed into law by U.S. President Year-end bonuses announced on 12/10/2014 Paxton Enterprises acquired 3/15/2015 New employee insurance deductions in effect starting 7/1/2015