Cycle time of a process is the average time it takes between the moment the process starts and the moment it completes.

Question 16 options:

	True
	False

Cycle time of a process is divided into what component(s)?

Question 20 options:

	A. Waiting time
	B. Delivery time
	C. Processing time
	D. Workflow time
	E. A and C

In addressing issues with respect to cycle time, the ratio of the overall processing time relative to the overall cycle time is called ___.

Question 21 options:

	process to cycle ratio
	cycle to process ratio
	process time evaluation
	cycle time efficiency

The average amount of time that a case would take if there was not waiting time is referred to as theoretical cycle time.

Question 22 options:

	True
	False