D$.$ Please circle$/$mark$/$highlight the best answer for following questions:

$[23*3=69$ Point

In the definition $Q=\frac{P}{E}$ the $P$ stands for:

a$.$ probability

b$.$ time period

c$.$ percent non$-$conforming

d$.$ performance

Which of the following is not a dimension of $Q$ :

a$.$ reliability

b$.$ performance

c$.$ response

d$.$ control

The area responsible for external customer requirements is:

a$.$ procurement

b$.$ sales

c$.$ product service

d$.$ marketing

A set of interrelated activities with specific inputs and outputs is called:

a$.$ quality control

b$.$ assurance

c$.$ improvement

d$.$ none of the above

The quality improvement tool defined by best practices is:

a$.$ quality function deployment

b$.$ quality by design

c$.$ ISO $14000$

d$.$ benchmarking

Which of the following is not a clause of ISO $9000$ :

a$.$ continual improvement

c$.$ resource management

b$.$ management responsibility

d$.$ performance measures

Which of the following are quality improvement tools that require a computer?

a$.$ FMEA

b$.$ TPM

c$.$ products liability

d$.$ information technology

Optimizing equipment utilization by the entire work force to called:

a$.$ FMEA

b$.$ quality by design

c$.$ QFD

d$.$ TPM

The define phase consists of:

a$.$ project charter.

c$.$ VOC.

b$.$ process map.

a

Brainstorming requires:

a$.$ criticisms of ideas

c$.$ quality of idea

b$.$ participation by one or two individuals

d$.$ none of the above