Damien is a technical support representative at a large call center in his hometown. He used to find enjoyment in his job and care about the customers, but lately, he has become extremely tired of it$.$ For example, when some customers take a long time to find the serial number of their device Damien will sigh rudely. When customers ask him to repeat himself, he will sometimes reply in a loud, aggressive tone. Damien began to feel like the clientele he was serving was much less intelligent than himself and not worth his time. When his supervisor eventually confronted him about his unacceptable behavior, he told his boss that the customers were, "all ungrateful idiots!" What dimension of burnout best applies to Damien's situation? $($Chapter $11$ and Module $4)$

$$ Emotional extaustion

$-.................$

$$ Depersonalization

Lack of personal accomplishment

Eart af there ontions annises