Question: Dans Driving School has traditionally been open from 3:00 PM until 10:00 PM, the prime hours for teaching high school students to drive. Now, Dan

Dans Driving School has traditionally been open from 3:00 PM until 10:00 PM, the prime hours for teaching high school students to drive. Now, Dan wants to keep the school open from 7:00 AM until 10:00 PM. Dans driving instructors, many of them school teachers, are angry because the changed hours will interfere with their teaching jobs. Dans business depends on these teachers because they are the only people patient enough to deal with inexperienced drivers. The most effective tactic for implementing change in this situation would be:

Negotiation Top management support Communication and education Coercion

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