Question: Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they do
Dave Docket, the installation manager at Kleen Waterproofing, has been receiving customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. The job completion dates keep getting delayed and customer dissatisfaction keeps increasing. Dave has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they are not sure what tasks are included in their job. Dave is wondering how he can understand what is going on with his crew behavior and what he can do to improve the situation. Presenteeism is exhibited in all the following ways except
Multiple Choice
reporting to work even if injured.
coming to work when the employee is preoccupied by personal problems.
coming to work when an employee faces dangerous conditions to get to work.
coming to work when ill.
when an absence would immediately affect many people
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