Day 8 - Chapter 6

1. Communication on major project is suffering because several team members are in the habit of writing cryptic and careless instant messages that often force recipients to engage in several rounds of follow up messaging to figure out what the sender had in mind. As project leader, you have spoken with these team members about the need to write clearer messages, but they response that careful planning and writing defeats the whole purposes of instant messaging, How shoudl you handle the situation?