Dear Students. As per the course Syllabus, Assignment 01 is scheduled for this week; kindly note the following details: Choice 1: Could be pair work (2 students) with a minimum of 100 words. Choice 2: Should be individual work (1 student) with a minimum of a sentence for each kind of audience. Choice 1: A customer clarifies that he wants speedy service, but then he interrupts your interaction by taking a phone call and moves to the other side of the room. When you turn to help the next customer, the chatty customer gets angry and asserts his right to be served first. His loud phone conversation continues to interfere with your ability to serve him. He appears oblivious to the havoc he is creating. As a customer service representative, 1. What is the first step that you will take to contain the situation? 2. Clarify the verbal and nonverbal terms (2 examples for each type) you may use in this situation? 3. In your opinion, how could this situation end satisfactorily? Choice 2: Imagine that you are an advertising designer, and your boss has asked you to design an advertisement for a new product (boys' toy). Based on your experience with the audience kinds, Fill the following table: Writer Initial audicnce Gatekeeper Primary audience Secondary audience Watchdog audience